Terms of Service

Last Updated: February 15, 2026

1. Acceptance of Terms

By downloading, installing, or using WorldFlows ("the App", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Description of Service

WorldFlows is an AI-powered travel planning and social networking mobile application that provides the following core features:

The specific features and services may be updated, modified, or discontinued from time to time at our discretion.

3. User Accounts

3.1 Account Creation

You may be required to create an account to use certain features. You can create an account using:

You may also use the App as a guest with limited functionality.

3.2 Account Responsibilities

You are responsible for:

3.3 Account Verification

We may offer account verification features. Verification is optional and subject to our review. We reserve the right to revoke verification status at any time if we determine that the account no longer meets our verification criteria or violates these Terms.

3.4 Account Deletion

You may delete your account at any time through the App settings. Account deletion is permanent and cannot be undone. Upon deletion, all your data, including but not limited to:

will be permanently deleted from our systems. We may retain certain anonymized analytics data for service improvement purposes.

4. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 General Prohibitions

4.2 Zelo and Social Features

When using Zelo places, chat, or other social features, you agree not to:

4.3 Content Moderation

We employ automated content moderation systems to detect and flag inappropriate content in chat messages and Zelo place descriptions. Content that is flagged as inappropriate, including but not limited to:

may be automatically hidden, removed, or reviewed by moderators. We reserve the right to suspend or terminate accounts that repeatedly violate content policies.

4.4 Location and Safety

You are solely responsible for your safety when meeting with other users through Zelo places or events. We do not conduct background checks on users and cannot guarantee the identity or safety of any user. You agree to:

We are not liable for any harm, injury, or damage that may occur from your interactions with other users, whether online or in person.

5. Zelo Token System

5.1 Token Types

The App uses a token-based system for Zelo features:

5.2 Token Usage

5.3 Initial Token Balance

New users receive an initial token balance upon account creation. The initial balance is determined by WorldFlows and may vary based on:

We reserve the right to modify initial token balances, add bonus tokens, or adjust token allocation at any time for any reason, including but not limited to promotional campaigns, special offers, or service improvements. Any such changes will apply to new users created after the modification date, unless otherwise specified.

5.4 Token Purchases

You may purchase additional tokens through in-app purchases. Token prices and packages may vary. All token purchases are final and non-refundable unless required by law or at our discretion. Tokens are tied to your account and cannot be transferred to other accounts.

5.5 Premium Subscriptions

Premium subscribers receive unlimited listing and joinable tokens, as well as access to premium features including hidden gems and exclusive local picks. Premium subscriptions are available in monthly, quarterly, and semi-annual plans. Subscription terms, pricing, and features may change at any time with notice.

6. Payments and Subscriptions

6.1 Premium Subscriptions

Premium subscriptions are auto-renewable subscriptions that provide access to premium features. By purchasing a premium subscription, you agree to:

6.2 Subscription Cancellation

You may cancel your premium subscription at any time through your device's app store settings. Cancellation will take effect at the end of the current billing period. You will continue to have access to premium features until the subscription expires.

6.3 Price Changes

We reserve the right to change subscription prices at any time. If we increase the price of your subscription, we will provide notice and obtain your consent before charging you at the new price.

6.4 Token Purchases

Token purchases are one-time consumable purchases. All token purchases are final and non-refundable unless required by law or at our discretion. Refunds for token purchases are handled through the Apple App Store or Google Play Store according to their respective policies.

7. Privacy and Data Collection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Location Data

The App collects and uses location data to provide location-based services, including:

By using the App, you consent to the collection and use of your location data as described in our Privacy Policy. You may disable location services through your device settings, but this may limit certain App functionality.

7.2 Analytics Data

We collect analytics data about your use of the App, including:

This data is used to improve the App's functionality and user experience. Analytics data is aggregated and anonymized where possible.

7.3 Third-Party Services

The App integrates with third-party services that may collect and process your data:

Your use of these third-party services is subject to their respective terms of service and privacy policies.

8. Intellectual Property

8.1 Our Intellectual Property

The App, including its design, functionality, content, trademarks, logos, and other materials, is protected by intellectual property laws. You may not copy, modify, distribute, create derivative works, or reverse engineer any part of the App without our prior written permission.

8.2 User-Generated Content

You retain ownership of content you create and share through the App, including but not limited to:

By posting, uploading, or sharing content through the App, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, distribute, modify, adapt, display, and perform your content in connection with operating and providing the App and its services.

You represent and warrant that:

8.3 Content Removal

We reserve the right, but not the obligation, to remove, edit, or disable access to any user-generated content that we determine violates these Terms, is inappropriate, or for any other reason at our discretion.

8.4 Third-Party Content and Libraries

Our App uses third-party libraries and content, including:

LottieFiles Attribution: Animations from LottieFiles are used in accordance with their licensing terms. For licensing information, visit LottieFiles.com.

9. Disclaimers

9.1 Service Availability

The App is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the App will be:

9.2 AI-Generated Content

Itineraries and recommendations generated by our AI services (ChatGPT, Gemini, etc.) are provided for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of AI-generated content. You are responsible for:

9.3 Third-Party Content

We are not responsible for the accuracy, quality, or safety of content provided by third-party services, including but not limited to:

9.4 Zelo and Social Features

We are not responsible for:

Your participation in Zelo places, events, or social features is at your own risk.

9.5 Events and Admin Content

We are not responsible for:

Admin events may include links to external registration pages or services that are subject to their own terms and conditions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for:

Our total liability to you for all claims arising from or related to your use of the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless WorldFlows, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

12. Termination

12.1 Termination by You

You may stop using the App at any time by deleting the App from your device. You may also delete your account through the App settings, which will permanently delete your account and associated data as described in Section 3.4.

12.2 Termination by Us

We may terminate or suspend your access to the App at any time, with or without cause or notice, for any reason including but not limited to:

12.3 Effect of Termination

Upon termination:

13. Changes to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or for other reasons. We will notify you of significant changes by:

Your continued use of the App after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the App and delete your account.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which WorldFlows operates, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from or related to these Terms or your use of the App shall be resolved through:

You agree that any arbitration will be conducted on an individual basis and not as a class action or representative proceeding.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WorldFlows regarding your use of the App and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms or any of our rights or obligations hereunder without your consent.

15.5 Contact Information

If you have questions, concerns, or complaints about these Terms or the App, please contact us:

We will make every effort to respond to your inquiries in a timely manner.

These Terms are effective as of February 15, 2026.