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Need assistance? We're here to help you with any questions or issues about WorldFlows and Zelo.

Frequently Asked Questions Find answers to common questions

How does WorldFlows work?

WorldFlows is a location-based social app centered on Zelo — spontaneous local meetups you can create or join. Explore the map, connect with people nearby, and coordinate through in-app chat.

What is Zelo?

Zelo is a location-based social networking feature that allows you to create and join spontaneous meetups at specific locations. Create a Zelo place with an intent (like "grab coffee" or "explore the museum"), set a date and time, choose a location, and connect with people nearby who share similar interests.

How does the Zelo token system work?

Zelo uses a token-based system. Listing tokens (1 token per place) are required to create Zelo places, and joinable tokens (1 token per place) are required to join someone else's Zelo place. New users receive an initial token balance set by WorldFlows, which may vary based on promotional offers, special events, festive seasons, or other conditions. Premium subscribers get unlimited tokens.

Is WorldFlows free to use?

Yes! WorldFlows offers free Zelo features including creating and joining meetups. WorldFlows Prime subscribers get unlimited Zelo listings and joinings, full chat and profile access, and plan-change alerts.

How do I create a Zelo place?

Tap the pink "+" button on the map, enter your intent (what you want to do), select an emoji, choose a date and time, and pick a location on the map. Creating a place requires 1 listing token. Your place will be visible to other users, and you'll automatically join it at no token cost.

Can I make my Zelo place private?

Yes! You can create private Zelo places with a unique code. Private places don't appear on the public map but can be shared directly with friends using the code.

How do I join a Zelo place?

Browse the map to see available Zelo places, tap any marker to view details, and click the "Join" button. Joining requires 1 joinable token and gives you access to the chat room with other participants. You'll receive push notifications when someone sends a message in the chat.

How accurate are location recommendations?

Map and place data come from Google Places and user-submitted locations. We recommend verifying details about destinations, prices, and operating hours before you go.

Can I chat with other users in Zelo places?

Yes! Each Zelo place has its own chat room where all participants (creator and joiners) can communicate, coordinate meetups, and share information. You'll receive push notifications when someone sends a message.

What if I have dietary restrictions or accessibility needs?

You can set dietary restrictions and accessibility needs in your profile so Zelo hosts and other users can better understand your needs when coordinating meetups.

How do I access my Zelo places?

Your created and joined Zelo places appear on the main map and in your profile History page.

What is WorldFlows Prime?

WorldFlows Prime is our premium subscription that unlocks unlimited Zelo listings and joinings, full access to chats and profiles, and notifications when nearby plans change. Subscriptions are available in monthly and yearly plans. You can restore purchases and manage your subscription through the in-app subscription center or your device's app store settings.

Is my data secure?

Yes, we take data security seriously. All your personal information, profile data, and Zelo activity are encrypted and stored securely using industry-standard security measures. We use Supabase for secure backend services and follow strict data protection protocols. Please review our Privacy Policy for more details.

What happens if a Zelo place expires?

Zelo places automatically expire 6 hours after their scheduled start time. Expired places are hidden from the map and cannot be joined. All chat messages and participant information remain accessible in your history.

Zelo Help & FAQ Learn about Zelo social networking features

Zelo is a location-based social networking feature that enables people to create and join spontaneous meetups at specific locations. Learn more about how to use Zelo below.

What is Zelo?

Zelo is a location-based social networking feature that allows you to create and join spontaneous meetups at specific locations. It's a social network for discovering and connecting with others nearby who share similar interests or activities.

How do I create a Zelo place?

Tap the pink "+" button on the map, enter your intent (what you want to do, e.g., "grab coffee", "watch sunset"), select an emoji, choose a date and time, and pick a location on the map. Creating a place requires 1 listing token. New users receive an initial token balance set by WorldFlows, which may vary based on promotional offers, special events, or other conditions.

How do I join a Zelo place?

Browse the map to see available Zelo places (marked with emojis and creator avatars), tap any marker to view details, and click "Join". Joining requires 1 joinable token. New users receive an initial token balance set by WorldFlows, which may vary based on promotional offers, special events, or other conditions.

What are listing tokens and joinable tokens?

Listing tokens (1 per place) are required to create Zelo places. Joinable tokens (1 per place) are required to join someone else's Zelo place. New users receive an initial token balance set by WorldFlows, which may vary based on promotional offers, special events, festive seasons, or other conditions. Creators automatically join their own place at no token cost. Premium subscribers get unlimited tokens.

What is the initial token balance for new users?

The initial token balance for new users is determined by WorldFlows and may vary based on promotional offers, special events, festive seasons, marketing initiatives, regional considerations, or other conditions. We reserve the right to modify initial token balances or add bonus tokens at any time. Premium subscribers receive unlimited listing and joinable tokens.

Can I make my Zelo place private?

Yes! You can create private Zelo places with a unique code. Private places don't appear on the public map but can be shared directly with friends using the code. The code is valid until the scheduled end time (6 hours after start time).

What happens to Zelo places after the scheduled time?

Zelo places automatically expire 6 hours after their scheduled start time. Expired places are hidden from the map but chat messages and participant information remain accessible in your history.

How does Zelo chat work?

Each Zelo place has its own chat room where all participants (creator and joiners) can communicate. Only users who have joined the place can access and send messages. You'll receive push notifications when someone sends a message. Chat supports replies and has automatic content moderation.

Can I edit or delete my Zelo place?

You can delete your own Zelo place at any time, but editing is not currently available. If you need to make changes, you'll need to delete and recreate the place. Note that tokens are not refunded when you delete a place.

How do I get more tokens?

You can purchase additional tokens through in-app purchases. Premium subscribers receive unlimited listing and joinable tokens. Token purchases are final and non-refundable unless required by law.

What information is visible to others in Zelo places?

When you create or join a Zelo place, others can see your name, avatar, intent, emoji, scheduled date/time, and the location you selected. Your current location is NOT tracked in real-time—only the specific location you selected is shared.

Is Zelo safe to use?

We implement safety measures including content moderation, reporting features, and privacy controls. However, you are responsible for your safety when meeting with other users. Always meet in public places, inform others of your plans, and trust your instincts. Report any inappropriate behavior immediately.

Why isn't my Zelo place showing on the map?

Possible reasons: Your place is set as private/unlisted, it has expired (past scheduled end time + 6 hours), you're viewing the wrong map area, or there's a network connection issue. Try refreshing the map or checking your place settings.

Why can't I join a Zelo place?

Possible reasons: You don't have enough joinable tokens (need 1), you've already joined this place, you're the creator (already automatically joined), the place has expired, or there's a network connection issue.

Safety Tip: Always exercise caution when meeting with people you meet through Zelo. Meet in public places, inform others of your plans, and trust your instincts. Report any inappropriate behavior immediately.
How to Use WorldFlows Step-by-step user guide

Explore the Map

Open the home screen to browse Zelo places and events near you on the map.

Create or Join Zelo Places

Tap the pink "+" button to create a Zelo place at a location, or browse the map to discover and join meetups created by other users.

Chat & Connect

Join Zelo places to chat with other participants, coordinate meetups, and connect with people nearby who share your interests.

Set Up Your Profile

Complete onboarding and update your profile, social preferences, and notification settings from the profile screen.

Explore WorldFlows Prime

Upgrade to WorldFlows Prime for unlimited Zelo listings and joinings, full chat access, and plan-change alerts.

Pro Tip: A complete profile helps others find compatible Zelo meetups nearby.
Contact Support Get help and report issues

Email Support

Get help with any questions or report issues.

worldflowsx@gmail.com

Report a Bug

Found something not working? Let us know so we can fix it.

worldflowsx@gmail.com

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM IST

Weekend: 10:00 AM – 4:00 PM IST

About WorldFlows App information and features
WorldFlows app icon

WorldFlows

Meet and Explore

WorldFlows helps you connect locally through Zelo — location-based spontaneous meetups. Create or join gatherings on the map, chat with participants, and discover events in your area.

Key Features

Zelo Social Networking

Create and join location-based spontaneous meetups to connect with people nearby

Zelo Chat

Real-time messaging in Zelo places to coordinate meetups with other participants

WorldFlows Prime

Unlimited Zelo listings and joinings, full chats and profiles, and alerts when plans change nearby

Token System

Manage Zelo activities with listing tokens (create places) and joinable tokens (join places)

Premium Subscriptions

WorldFlows Prime monthly and yearly plans via RevenueCat

Badges & Achievements

Earn badges and achievements as you explore and connect

Location-Based Discovery

Discover nearby Zelo places and recommendations based on your location

Real-time Updates

Stay informed with push notifications for chat and Zelo activity

Made with ❤️ by the WorldFlows Team

We're passionate about helping people meet and explore their local communities.